What’s the difference between refurbished and second-hand phones?
Can’t justify the cost of a new phone? We get it; with new phones costing more than £1,000 these days, you're probably seeking a more affordable option. There are alternative ways to purchase the latest phones without burning a hole in your pocket, and these are refurbished or second-hand, but what’s the difference?
Refurbished vs Second-hand Smartphones
Refurbished phones are not like your normal second-hand phones. They are generally used phones that have been either traded in for a newer model, or sent back to the manufacturer due to a minor fault.
Refurbished phones are not the same as second-hand phones. They are typically pre-owned phones that have been exchanged for a newer model or returned to the manufacturer due to a minor defect.
What makes refurbished tech better than used is that refurb sellers will put their technology through a rigorous testing procedure and correct any flaws, replace components or reset the device to factory settings to make it as good as new. This differs by seller due to their being no industry standard for refurbished technology.
These devices are also slightly more expensive than previously owned phones, but the extra money is worth due to the testing process undertaken and you are likely to receive a warranty upon purchasing.
Second-hand phones are a little different; there is significantly more risk associated with these kind of purchases. These phones are typically sold by people, not businesses, and as a result, there is no guarantee as to the condition of the phone that will arrive on your doorstep.
There is no law stating what condition a second-hand phone must be in before being resold and you will have to accept the seller's word for it; what you see is what you get. It may have minor wear and tear or significant wear and battery degeneration, so you'll have to trust your instinct when purchasing used, as there is likely to be no money-back guarantee once you've sent your hard-earned cash.
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How to shop refurbished smartphones?
There are numerous companies that sell refurbished technology these days, so how can you determine which company to purchase from?
Research refurbished sellers
- Google the seller, check to see if they have any reviews or ratings, and read what other buyers have to say to determine whether they are trustworthy or not.
- Question their refurbishment method; what tests do they perform on each device?
- The last thing you want is to buy a refurbished phone, and if there are any concerns, you'll want to speak with someone. Check to see what the customer service is like, give them a call or email before purchasing just for peace of mind.
- Finally, but certainly not least, what kind of warranty is offered? What guarantees do they make in terms of money back if the phone is defective or if you are dissatisfied with your purchase?
In conclusion, if you're an eco-warrior who cares about the environment, or just looking to save some pennies, buying refurbished rather than new is a fantastic approach to help the planet and your pocket. Happy shopping!