Difference in Conditions
We’re not going to sell you a phone that we wouldn’t expect to use ourselves, so it will always be tested to work like a dream, no matter what grade and be unlocked to use on any network with a 12-month warranty & 21-day money-back guarantee!
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Condition: The phone has no signs of wear – it looks as good as new. The phone is unlocked, fully tested and works like new.
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Condition: The phone may have light signs of wear, such as tiny scratches, but no notable marks. The phone is unlocked, fully tested and works like new.
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Condition: The phone will have visible signs of wear, such as scratches, dents or other marks. The phone is unlocked, fully tested and works like new.
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Each one of our handsets goes through a rigorous 90-point diagnostic test with Phonecheck, plus another 18-point physical check on the cosmetic condition of the phone. To ensure the handset grading is accurate, we use an independent company to review each handset's physical appearance by hand to ensure the quality is in line with it's grade and promise the below is met as a minimum requirement: