FAQ's about Company Stores

Here are some FAQ's about Comapny Stores.  If you do not find the answer you need here (or it doesn't quite fit your situation), please contact us directly and we'll do our best to answer it for you.

How much does a company store cost?

PakCom’s company stores are custom built to satisfy the needs of our client. We don’t do “cookie-cutter” sites. The number of products to be managed, the features included in the store and the complexity of the design and navigation of the website all factor into the cost of building this management tool.  Typically, there are "setup" costs and an ongoing monthly cost for your site.

What types of items can we manage through our company store?

Virtually any physical branded product: promotional items, logoed apparel, printed materials, sales campaigns, starter kits, stationery, collateral, signage, tradeshow materials and more!

Can we control who sees our product?

Absolutely 100%. You can even hide certain categories from certain users.

Do we have to buy all of the merchandise from PakCom?

No, although we do have very competitive pricing and a huge network of preferred suppliers.

What do you guys do exactly?

We are a turnkey company store provider, which means we are: 1) the warehouse 2) the technology/ecommerce provider and 3) the product merchandiser.  Simplicity and control.

Do we have to have inventory?

No.  Most of our stores keep inventory in our warehouse, but inventory is not a necessity given our ability to print on demand and embrodier on demand.  

Do you do on-demand printing and promotions?

Absolutely. We've have been doing on-demand production for years.

Can you process credit cards through your company store?

Yes. We process all credit cards securely through VeriSign/Paypal.

Where are you located?

196 Newton Street, Waltham, MA 02453.  That's about a 2 day UPS shipping point from approxiamtely 70% of the US population.

Can you make the store match my website?

Yes. We can design your site to reflect your brand and your website as closely as possible.

Do you help market our branded store?

Yes, we can email promotions to store users to introduce new items, to remind them of materials that are available or to let them know about seasonal products.

Do you offer call support for your stores?

Absolutely. 100% private-labeled,

Can I see one of your stores?

Certainly. Please email us and we will be to happy to either send screen shots or direct you to our demo store site. We can also offer quick –fifteen minute screenshare of a live store.